Yes, when you receive a booking in your system, you also receive an email with the booking details and the customer's details.
You have to contact the client to confirm times and meeting point.
As well as confirming the eventual payment of the deposit and any compulsory or optional extras.

For each booking you will receive an automatic email with the booking details and the customer's details.

When you receive a booking in your system, you also receive an email with the booking details and the customer's details.
You have to contact the client to confirm times and meeting point.
You can collect the deposit directly on the day of boarding or you can manage it beforehand by having the client's contact details.

When you receive a booking in your system, you also receive an email with the booking details and the customer's details.
You have to contact the client to confirm times and meeting point.
You can sign the contract directly on the day of boarding or you can send it for signature beforehand with the client's contact details.

In the event that the client cancels the booking for personal reasons, the supplier's cancellation policy will apply.

At the end of a charter period, the boat must be returned on time, clean and with a full tank of fuel (or with the same level of fuel that was delivered at the beginning of the charter). If this does not happen, you can claim compensation from your client for the costs and time lost.
You can request compensation directly from your customer following the terms and conditions of the contract signed by both parties.

The suppliers manage the security deposit and claims according to the terms of the contract that they themselves have presented to the hirer.
Therefore, they cannot involve binimarmenorca.com in the handling of the claim.

At the end of the rental period, the boat must be returned clean, unless the hirer has taken out a cleaning option in addition to the rental.
If this is not the case, and the boat has not been cleaned by the lessee, you can ask for compensation for the time spent or expenses incurred.
These conditions should be reflected in the rental contract signed with the lessee.

Yes, for any charter a contract must be established between the boat provider and the client, regardless of the type of charter (skippered or rental).

When you receive a booking in your system, you also receive an email with the booking details and the customer's details.
Contact the customer directly for any additional information you need.

If the renter does not have a licence to sail or has one but you think he/she does not have the necessary knowledge to do it safely on his/her own, you have two options:
Offer them a professional skipper who can be paid directly at the port.
Ask our customer service team to cancel the charter by sending an email to info@binimar.com.
In case you wish to cancel the booking, we will apply the cancellation policy indicated by you.